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Поэтому мы рекомендуем есть услугами только легальных БК.

The player from Norway had been waiting for a withdrawal for seven weeks. The casino claimed the money had been sent, but the withdrawal was still visible in his account, and the support told him the money was 'coming soon'.

The player from Germany had his winnings capped as a result of wrongly applied maximum win limit for free spins in combination with incorrect information from the casino support and missing bonus condition. The issue was eventually successfully resolved and the player received their winnings.

When you deposit money it happends a lot that you have to wait hours/days before you have it on you're account.

The Complaints Team had engaged in a detailed dialogue with the player and the casino to understand the situation. After several rounds of communication and follow-ups, the casino had agreed to refund the player's deposit. Despite initial delays, the player eventually received her refund.

The player from the United Kingdom had had an issue with a delayed withdrawal process of his €900 winnings from an online casino. His account had been suspended, and despite having provided the requested bank details, the casino had not transferred his winnings.

Her account was suspended with her money stuck inside. After a series of exchanges between the player, the casino, and the Complaints Team, the casino had clarified that the player's account was verified and she could continue playing and withdraw her winnings. The player confirmed that the issue had been resolved and thanked the team for their assistance. We had then closed this complaint as 'resolved'.

The player from Austria tried to withdraw his winnings, but the casino canceled the withdrawal probably due to здесь deposits made from a third-party payment method.

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of PinoCasino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

The player from Switzerland won a significant amount of money. His account was blocked after requesting a withdrawal. The player received the remaining balance, therefore we closed this complaint as resolved.

The player from copyright had had his account closed at GetSlots casino, where he had had a pending withdrawal of $693 and a deposit of $600 towards a new bonus offer. He had stated that he was unable to contact the casino. The player had completed account verification and had played slots and table games within the bonus rules.

На почту либо телефон придет сообщение с новым временным паролем – с его насквозь вы сможете войти в аккаунт.

The player from Germany is dissatisfied with the withdrawal process. The player confirmed that the issue was resolved.